Customer Service Representative
Progressive Recovery, Inc.
Dupo, IL
Description
- Handle inbound calls from customers
- Order repair parts
- Provide technical assistance
- Schedule on-site field service
- Arrange shipment of equipment or repair parts
- Enter purchase orders for parts needed
- Prepare paperwork for parts orders
Requirements
- Positive and professional attitude
- Basic computer skills
- Excellent communication and organizational skills
- Detail orientated
- Ability to multi-task
- Basic shipping knowledge
- Microsoft Office (Word, Excel, Outlook, etc.)
- Basic mechanical aptitude