Customer Service Representative

Progressive Recovery, Inc.

Dupo, IL


Description

  • Handle inbound calls from customers
  • Order repair parts
  • Provide technical assistance
  • Schedule on-site field service
  •  Arrange shipment of equipment or repair parts
  • Enter purchase orders for parts needed
  • Prepare paperwork for parts orders

Requirements

  • Positive and professional attitude
  • Basic computer skills
  • Excellent communication and organizational skills
  • Detail orientated
  • Ability to multi-task
  • Basic shipping knowledge
  • Microsoft Office (Word, Excel, Outlook, etc.)
  • Basic mechanical aptitude