Job Description

The Contracting & Distribution Strategy (C&DS) Customer Engagement Leader plays a critical role in the development of engagement strategy to enhance contracting confidence and execution with customers, amidst a highly competitive and dynamic market. This individual will be responsible for developing and driving the execution of both existing and new Public & Private Sector contracts and distribution logistics through collaboration with customer managers, brand teams, field sales leadership, Vaccines Portfolio Marketing Team, Integrated Account Management, Learning and Development, Clinical Review Teams, Legal and Compliance. In addition, this individual will work closely with the Promotional teams/vendors to develop or optimize resources used by our customer-facing teams.

Key responsibilities include:

• Partner with Sales Leadership in all aspects of preparation, planning and ongoing integration related to promotion and execution for all aspects of Contracting & Distribution Strategy business

• Develop and communicate subject matter expertise in customer execution with all aspects of Contracting & Distribution Strategy scope of business

• Collaborate with Field Sales and Sales Training to identify and prioritize training and development, including a communication cascade plan in conjunction with Director of Commercial Operations (DCO)Contracting point(s).

• Collaborate with brand teams to understand priorities and synergies with commercial engagement.

• Lead the development of resources through the promotional approval process; requires collaboration with commercial legal, compliance and potentially multiple brand Clinical Review Team

• Leading the planning and development of resources, training plans & wor

• shops for all field sales touch points such as semester meetings, launch meetings, and webcasts

• Lead or participate in other developmental Contracting & Distribution Strategy initiatives as necessary

Note: While the position is listed as “hybrid”, remote work arrangements will be considered based on a candidate’s experience and individual circumstances.

Position Qualifications:

• Required: Bachelor degree

• Preferred: Master of Business Administration

Required Experience and Skills:

• Minimum of 2 years of experience in sales / sales management, marketing, or marketing/field support roles

• Customer-oriented, results-driven, focus on teamwork and collaboration

• Strong leadership skills

• Excellent project management skills; strong analytical, and problem-solving abilities

• Works effectively in fast paced and time constrained situations

• Proven ability to drive execution & create organizational change

• Vaccine Business model understanding

• Excellent written communication and presentation skills; proficiency with Microsoft office applications

Preferred Experience and Skills:

• Sales Management/Account Management Experience, preference for Vaccines

• Experience in negotiating contracts with customers

• Promotion experience including bringing materials through legal, regulatory, and clinical review

NOTICE FOR INTERNAL APPLICANT

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

no

Job Posting End Date:

08/10/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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