Market Coordinator

Tempur Production

Akron, OH


POSITION SUMMARY 

 

The Market Coordinator (MC) will be responsible for store operations within a given market.  The MC will be responsible for scheduling, on-boarding new staff on store procedures and processes and conduct store audits for validation of store readiness and preparedness. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):  

 

Training & Development 

  • Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, and lectures 
  • Schedules, coordinates, and trains all new sales staff on:
    • store operations
    • systems/computer training
    • general policy and procedures 
    • customer service. 
  • Monitor, evaluate, and record training activities and program effectiveness
  • Evaluate training materials prepared by training department, such as outlines, job aids, training modules, and handouts 

 

Scheduling 

  • Responsible for creating and maintaining the work schedules for the assigned markets
  • Works with Store Managers for emergency staffing
  • Schedules and informs sales management of requested time off

Coordination 

  • Validates and audits (not limited to):  
    • store readiness (POP, price tags current, etc.)
    • floor layout adherence 
    • backroom organization.

 

COMPETENCY 

  • To perform the job successfully, an individual should demonstrate the following competencies and skills: 
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Management Skills - Ability to organize and direct oneself and effectively supervise others.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Team Builder - Ability to convince a group of people to work toward a goal.
  • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.

 

 

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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