Vending Fulfillment Associate – Fremont, NE

BlackHawk Industrial Distribution, Inc.

Omaha, NE


***On-site opportunity in Fremont, NE***


**This position is considered safety sensitive and is subjective to drug testing, including cannabis** 


SUMMARY:
 The Vending Fulfillment Associate is responsible for processing vending replenishment orders and ensuring accurate and timely billing. This role involves resolving import errors, supporting Vending Fulfillment Leads, and maintaining high levels of customer focus and accuracy. The Vending Fulfillment Associate will develop a detailed working knowledge of company policies, procedures, and BHID systems, including P21, Hawkeye, CribMaster, and AutoCrib. Strong communication, critical thinking, and multitasking skills are essential, along with proficiency in basic computer operations and experience in customer service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Personally exhibits, recruits, and coaches associates consistent with Core Behaviors.
  • Promotes a culture of safety.
  • Processes vending replenishment orders as scheduled, both consigned and non-consigned.
  • Processes billing per the billing schedule accurately and timely.
  • Researches and resolves any errors preventing a clean import into P21; promptly reports any unresolved errors to the specified Vending Fulfillment Lead.
  • Ensures all vending fulfillment is processed according to agreed-upon customer requirements, including required approvals.
  • Supports Vending Fulfillment Leads as directed.
  • Maintains a high level of customer focus, communication, diligence, and accuracy.
  • Develops a detailed working knowledge of Blackhawk policies, procedures, and practices.
  • Maintains a deep understanding of BHID systems (including P21, Hawkeye, CribMaster, AutoCrib, etc.).
  • Performs all work in accordance with the company-prescribed ISO processes and procedures utilizing appropriate company systems. 

QUALIFICATIONS:

  • Excellent written and verbal communication skills.
  • Excellent critical thinking skills to analyze and solve problems.
  • Diligence and attention to detail.
  • Ability to manage multiple tasks, shift gears to react to urgent scenarios, and meet daily deadlines.
  • Proficiency in basic computer operations and ability to learn new software programs.
  • Ability to learn and apply experience with vending platforms (CribMaster, AutoCrib, etc.).

 

SUPERVISORY RESPONSIBILITIES:

  • This position is a remote position with no direct supervisory responsibilities. 

EDUCATION and/or EXPERIENCE:

  • High school diploma or equivalent required.
  • Minimum of 2 years of previous experience in a customer service role required.
  • Experience with Microsoft Office suite required.
  • Associate or bachelor’s degree preferred.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None required

WORK ENVIRONMENT:

  • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment.

*BlackHawk Industrial is an Equal Opportunity Employer

  **BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. 


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