Inside Sales Representative
Schupan Recycling
Toledo, OH
Job Details
Description
About Schupan
We believe our employees make us the best.
To support our employees, we provide benefit offerings for our employees to choose what fits their life. Offerings include medical, dental, company paid employee only dental, dental for dependents, company paid core vision for employee and family, HSA, FSA, 401k, company paid group life and AD&D, voluntary life, short and long-term disability, fitness incentives, wellness premium discount, pet insurance, paid parental leave, tuition reimbursement, and EAP.
Core Values
At Schupan, we want to positively impact our people, community, and planet every day. We believe our core values foster a culture of excellence through growth. Schupan & Sons, Inc. expects all employees to perform their job duties and consistently follow the core values.
- Integrity - We are honest in our interactions to foster trust, accountability, and responsibility.
- Empowerment - We are committed to providing the resources necessary to elevate our employees & our business to excellence.
- Sustainability - We are dedicated to the wellbeing of our communities, our people, our environment and to the long-term success of our business.
- Compassion - We are inspired to help others and committed to a workplace of kindness, understanding, and respecting others diverse perspectives and experiences.
Title
Inside Sales Representative
Classification
Exempt
Reports to
Inside Sales Manager
Position Type and Expected Work Hours
Position Type: Full-Time Hours: Monday-Friday 8am-5pm
Location:
** Accepting applicants for either Toledo, OH or Kalamazoo, MI location **
Pay Rate: $47K Base Salary
Additional Compensation Available
SUMMARY
The Inside Sales Representative explains technical product or service information to customers, and answers customer questions about our products and services. He or she provides quotations to customers, submits orders, follows-up on customer requests, and works with other departments to coordinate the sales process.
ESSENTIAL FUNCTIONS
- Estimate and quote prices, sales terms, and delivery dates.
- Use independent judgement to determine competitive pricing based on manufacturing costs, material availability, and other necessary information.
- Sell and upsell products.
- Study product information to acquire professional knowledge.
- Monitor market conditions and trends.
- Understand SAPS pricing and sales terms.
- Accurately enter information (i.e. part numbers, bill of material, pricing, delivery, etc.) into business system, monitors orders daily to ensure accurate delivery to customers and follows up when necessary.
- Build strong relationships with both new and existing customers through efficient and courteous written and verbal communication.
- Coordinate and document development of internal and external manufacturing processes and maintains and organizes necessary detailed records regarding the progress of projects and deadlines.
- Participate in weekly meetings
- Manage and coordinate daily work load.
- Act as internal logistics expert and problem-solver in support of sales and customer needs.
- Consistently comply with all safety and ISO quality procedures.
- Must be able to interact in person with peers and the public.
- Must be able to handle high stress situations.
- Maintain regular and predictable attendance.
- Exhibit behaviors that reflect the company core values: Integrity, Empowerment, Sustainability and Compassion.
REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Qualifications
POSITION QUALIFICATIONS
REQUIRED EDUCATION AND EXPERIENCE
- 1 to 3 months related experience and/or training; or equivalent combination of education and experience in customer service or sales role.
PREFERRED EDUCATION AND EXPERIENCE
- Some college coursework in a related field.
SKILLS AND ABILITIES
- Familiar with use of inventory software, order processing systems, and Microsoft Office or similar software.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to understand and carry out instructions furnished in written, oral, or diagram form.
- Ability to present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to write simple correspondence.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
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