eCommerce Category Sr. Manager, Mobile Enhancements

Samsung Electronics

Plano, TX


Position Summary

Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies and has become recognized as one of the top 10 global brands. Samsung is currently ranked #2 on Forbes’ “Most Reputable Tech Companies” for 2016 and #6 on Interbrand’s "Best Global Brands” list for 2017.Our network extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands.


People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Samsung Direct-to-Consumer eCommerce organization is seeking a Senior Manager of Category Management to lead the Mobile Enhancements. This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on daily basis and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Role & Responsibilities

  • Lead and manage the bottoms-up planning and forecasting based on individual category promotional and marketing plans.
  • Collaborate with category management, performance marketing, product and finance teams for the Quarterly Commercial Deal (QCD) planning process and manage all program approvals from key internal stakeholders.
  • Drive the growth of the Mobile Enhancements categories, developing monthly and quarterly business plans, and managing day-to-day execution on-site.
  • Work with Mobile Enhancement teams to develop joint business plans with associated investment to reach sales targets.
  • Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers including conversion funnel, promotional lift, and marketing activities.
  • Work closely with Channel Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
  • Analyze promotion performance by customer cohorts to understand drivers of performance and to create targeted offer strategies.
  • Lead cross-functional initiatives to increase collaboration and investment from carriers to drive overall connected phone sales.
  • Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
  • Monitor model level profitability and identify optimizations to improve overall profit rate.
  • Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
  • Conducting financial analysis to meet or exceed revenue and profitability targets.
  • Create promo copy, aligning with legal, and drive execution on site and across marketing channels.
  • Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

Background Required:

  • Bachelor's Degree with 7+ years of experience in eCommerce or related industry. MBA preferred.
  • Experience managing eCommerce Categories of $50 million + minimally and proven experience growing eCommerce Categories with implementing innovative strategies.
  • Strong leadership with the ability to drive results by partnering with Stakeholders across all levels of the organization.
  • Demonstrated expertise driving business execution and delivering against revenue and profit targets
  • Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
  • Ability to lead cross-functional teams and drive influence across many levels of the organization.
  • Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel with Tableau preferred.
  • Structured and process oriented approach to solve business and operational problems with a highly agile approach.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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