Milwaukee Forge, LLC.

Milwaukee, WI

Job Summary:

The Business Development Specialist will sell products and services offered by Milwaukee Forge to current and new customer(s) / potential customer leads.   

Duties/Responsibilities:

• Builds and maintains a network of sources from which to identify new sales leads.
• Accountable to manage house accounts / customers as part of the position responsibilities including reviewing sales forecasts, entering, editing customer orders and following up on internal / external customer correspondence items.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of forged parts or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Perform competitor analysis toward obtaining increased market share.
• Attend trade shows to identify potential sales opportunities.
• Work collaboratively with cross functional teams to meet customer needs.
• Provides periodic territory sales forecasts.
• Performs other duties as assigned. 

Required Skills/Abilities: 

• Proven history / passion for executing successful on-site sales calls (cold and/or planned visits).
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite, CRM software.

Education and Experience:

• Bachelor’s degree in marketing, Sales, Business, or related field OR
• At least five years of related experience required.  

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must have passion to travel up to 50% of the working time, including working a non-traditional work schedule while in travel mode.