Description

  

About Us: JTEKT Column Systems North America is a dynamic and innovative Tier 1 automotive supplier, heavy truck, off-road/utility and manufacturer of steering columns and related systems. We pride ourselves on fostering a collaborative and forward-thinking work environment that encourages creativity and professional growth. As we continue to expand our product portfolio, we are seeking a highly skilled and motivated IT Systems administrator to join our team.

The Benefits: We know how important your health, wellbeing, and financial strength is to you. JCSNA supports all aspects of the individual - self, health, wealth and community. We provide affordable benefits for you and your family members. Our benefits include:

• Medical,      Dental, Vision, 
• Virtual Medical      Services
• Bonuses and      Company Paid Medical Insurance
• 401(k)      Retirement Plan + company match
• Company paid      life insurance and STD
• Vacation time,      plus 12 company paid holidays
• Tuition      Reimbursement
• Employee      Assistance Program (EAP)
• Plus more!

1 REPORTING RELATIONSHIP

Reports to the IT Manager.

2 PURPOSE

2.1 Function

2.1.1 To provide specific support to the IT Manager;

2.1.2 Responsible for support of the existing and provision of the Information Technology System.

3 DUTIES AND RESPONSIBILITIES

3.1 Directly implements network administration, including active directory, Office 365, DNS, DHCP, Ethernet wiring, Wi-Fi technology, firewalls, and switches;

3.2 Day-to-day upkeep and support of systems, ensuring uptime;

3.3 Support company-standard and third party software on the network, personal computers, and AS400 system;

3.4 Provide software support for AS400, wide area network equipment, and peripheral equipment;

3.5 Negotiate and manage service contracts for hardware support and arrange repairs as necessary;

3.6 Support and secure data and software applications;

3.7 Assist in the maintenance and coordination of local area networks (LANs), wide area networks (WANs), mainframe and personal computers, workstations, software and peripheral equipment;

3.8 Responsible for the design, organization, and overall navigation and support of the JCSNA website. Ensure quality and content of the Internet and Intranet web pages;

3.9 Investigates and resolves computer software and hardware problems of clients/end users. Answers clients’ inquiries in person via telephone and/or Help Desk concerning the use of computer software and hardware. Function includes MS Office products, electronic mail, and entire operating system;

3.10 Manage the organization’s phone systems by arranging repairs and installations, assisting clients with phone problems, and educating new employees on phone usage;

3.11 Perform and schedule File Server, Exchange, and AS400 software and data backup and recovery options;

3.12 Arrange for off-site storage of critical data. Ensure the protections and integrity of all company information;

3.13 Maintain the highest levels of confidentiality with regard to the information being processed, stored, or accessed by the network and user activities conducted across the network and general computing systems.

3.14 Other duties as required.

4 MEASUREMENTS/COMPETENCIES

4.1 Ability to work with and communicate with others;

4.2 Timely and accurate reporting activity;

4.3 Organization moral;

4.4 Internal / External customer satisfaction

4.5 Delivery of IT programs which help company operate at peak profitability, productivity, and flexibility;

4.6 Effective and productive meetings;

4.7 Rationalization/Improvement performance;

4.8 Confidentiality.

5 SUPERVISOR RESPONSIBILITY

This position has no supervisory responsibility.

Requirements

6 WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

7 QUALIFICATIONS

7.1 High school diploma or equivalent;

7.2 Bachelor’s Degree in Information Technology;

7.3 One year of Auto Supplier experience;

7.4 Excellent organizational and communication skills;

7.5 Proficient in Microsoft Office Suite;

7.6 Team player and model employee.

8 PHYSICAL DEMANDS

8.1 Prolonged periods of sitting at a desk and working on a computer.

8.2 Must be able to lift 32 pounds at times.

8.3 Must be able to access and navigate each department at the organization’s facilities.

9 POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Typical days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m. This position regularly requires extended hours and possible weekend work.

10 TRAVEL

Local travel to various worksites is required.

11 DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

12 AAP/EEO STATEMENT

It is our policy to provide equal opportunity to all qualified individuals without regard to their race, color, religion, national origin, age or sex in all personnel actions including recruitment, evaluation, selection, promotion, compensation, training and termination. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.

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