Under the general supervision of the Supervisor, Corporate Invoicing the Billing Specialist, Corporate Invoicing handles all aspects of client invoicing. Typical duties include creation of client invoices including performing any manual invoicing requirements, obtaining approvals for final invoice totals, processing credit adjustments as needed, and delivering invoices to client in specified delivery method.

Primary Accountabilities:

• Operational (80%)

• Create periodic invoices for assigned clients per standard operating procedures and deadline for assigned line of business

• Work with collections team to follow up on outstanding invoices that require modifications to invoices to obtain payment

• Document all credit memo or optional transaction adjustments on credit memo tracker

• Work with Billing Operations and/or account teams to clarify billing requirements or obtain purchase order numbers as needed

• Follow special instructions for creating manual invoices outside of Oracle system to meet non-standard client billing requirements

• Administrative (20%)

• Monitor AR inbox for bounce back emails and incoming inquiries to billing team

• Obtain approvals needed prior to issuing credits or sending invoices

• Update invoice trackers as applicable

• Deliver invoices to client in specified delivery method

Required Qualification:

• Associate Degree preferred

• 2-4 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.

• Competent in Google Office Suite, Microsoft Office

Individual Competencies:

• Adaptable: Responds to change with a willingness to learn new ways to accomplish work.

• Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.

• Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.

• Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

• Collaboration: Works collaboratively with others to achieve group goals and objectives

• Urgency: Transfers mission to action by acting clearly and decisively to analyze and implement solutions regardless of pressure or uncertainty and maintains a sense of urgency to complete tasks, accomplish goals, and act in ambiguous situations.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

• Rarely required to stand, kneel or stoop, and lift and/or move up to 15 pounds.

• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.

• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

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