Description

The Coordinator of the Change Control Board (CCB) is responsible for overseeing the Full Swing CCB process. The CCB is a group of stakeholders and team members who are responsible for assessing and approving proposed changes to processes & products within Full Swing. The coordinator will chair CCB meetings to ensure items brought to the board are presented, evaluated, & if adopted, implemented. The coordinator will keep records of the changes proposed & their outcome. The coordinator will also follow up on open tasks before the board to ensure proposals are closed out.  The coordinator will continually monitor the CCB process to suggest & implement improvements to keep the Full Swing CCB aligned with best practices for change management. The coordinator will analyze company data & metrics to identify opportunities for cost savings and product improvements that should be brought to the CCB by the various stakeholder members.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedule & chair CCB meetings & monitor outcomes of approved CCB actions.
• Ensure the stakeholder representation is a cross functional team representing all areas within Full Swing.
• Prioritize the change requests as needed so urgent requests are processed.
• Ensure CCB submissions are complete with sufficient information for stakeholders to review.
• Mange part number master & issue part numbers as needed.
• Manage BOM changes & new part number mapping within a digital ERP system.
• Define a charter for the CCB to properly convey & illustrate the value within the organization.
• Develop and document clear process flows for all functions within CCB including decision making.
• Update online dashboards to ensure timely communication of items before the CCB and their status.
• Analyze quality and cost data to identify improvements that can be brought to the CCB.
• Prepare monthly reports on the activities and achievements of the CCB.
• Provide oversight on process improvements to ensure the CCB is consistent with best practices.
• Special projects as directed by the executive.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Requirements

Education, Experience & Skills

• Undergraduate degree in engineering or related technical field; or equivalent work experience.
• 5+ years’ experience in managing quality processes.
• Deep understanding of value/cost/financial data and analytics.
• Strong communication and organizational skills.
• Should have strong computer knowledge of MS Word, Excel and PowerPoint.
• Must be self-motivated with a high degree of integrity and able perform job duties with minimal supervision on a timely basis.
• Past job performance must reflect dependability, maturity, initiative, personal demeanor, and the ability to exercise sound judgment.
• Ability to successfully lead, implement and complete projects in a fast-paced, dynamic environment and adapt to changing priorities.

Preferred Education, Experience & Skills

• Ability to quickly learn, absorb, and apply technical content to further develop understanding.
• Experience with ERP systems (SAP, Oracle, Fishbowl, Salesforce).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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