With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-ownedlift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations. 

 

Dock & Door – Field Service Technician (St. Louis, MO) 

 

At Heubel Shaw, our technicians are the heart and soul of our company. We are looking for a Dock & Door Technician in the St. Louis area that is mechanically savvy and passionate about building customer relationships. 

 

We offer competitive pay, PTO/paid holidays, full benefits/401k, comprehensive training, and a vast amount of vertical mobility opportunities. Join the Raymond Heubel Shaw family and come see the infinite opportunities that await you today! 

 

Position Summary: 

Maintain service and support dock equipment (including dock plates, dock lock systems, and overhead doors) at the customer location in a timely and cost-effective manner so that customer requirements are met. 

 

*This is a full time, hourly position. Some overtime may be required based on customer demands. 

 

Principle Duties and Responsibilities: 

• Drive to customer site, diagnose, trouble-shoot and repair dock equipment including dock plates, trailer restraint systems, and overhead doors and other equipment in accordance with established guidelines and procedures, maintaining positive customer relations. 
• Perform preventive maintenance on assigned equipment according to schedule, established procedures, and cost guidelines at customer’s facility. 
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management. 
• Account for all parts, materials, tools and consumables used as required. 
• Drive and work safely in accordance with company and/or customer safety policies and procedures. 
• Develop and maintain positive, effective working relationships with customers and co-workers. 
• Maintain the van’s interior equipment, storage devices, service manuals and related documents. 
• Attend meetings, training classes and other company activities as required. 
• Keep an adequate set of personal tools as required by the position. 
• Work with all departments and employees to ensure quality of customer service. 

 

 

Ideal candidate will possess: 

-Strong mechanical aptitude & ability; basic knowledge of industrial electricity 

-Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications 

 

Minimum Qualifications: 

-HS Diploma or GED 

-At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components 

-Must be able to push, pull, and lift up to 50lbs 

-Must be able to climb ladders and/or work on elevated platforms that may be 15’ to 30’ in height  

 

 

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