Radiant Power Corporation

Fort Worth, TX

Overview of the Position:

Account Manager oversees the daily key account quoting, booking, and general administrative activities on assigned accounts.

Essential Duties and Responsibilities:

• Daily management and leadership of assigned customer accounts.
• Matrix management of Customer Service Representative assigned to your accounts.
• Manage day to day customer and vendor quoting activity.
• Develop and drive applicable quoting, sales, and gross margin budgets and objectives.
• Ensure rigorous compliance to all customer flow down requirements on all customer orders.
• Work with cross functional team to optimize inventory levels and supplier performance metrics.
• Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services.
• Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
• Accountability to budget control, inventory availability, and customer satisfaction.
• Establish and maintain key customer buyer relationships.
• Handle Controlled Unclassified Information (CUI) for assigned accounts as required
• Handle Federal Contract Information (FCI) as required
• Perform other related duties as assigned.

Other Knowledge, Skills, and Abilities:

• Demonstrated ability to work in a team environment to achieve business objectives
• Open-minded self-starter with the ability to adapt, improvise and problem solve
• In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
• Strong working knowledge of the company's products, competitive products, and the market
• Excellent communication, interpersonal, and customer service skills
• Exceptional planning, organizational, and creative thinking skills
• Microsoft Office proficiency (Excel, Access, PowerPoint Presentations)