Responsibilities

Essential Duties:         

• Adhere to all company policies and procedures which include IATF, ISO, ISMS, TISAX, QMS, J-Sox and Safety related policies.
• Collect, analyze, and report information on customer designs impacting Niterra products, focusing on STF, Package, and assembly applications.
• Use CAD software for detailed designs, parts lists, and specifications.
• Facilitate communication between Japan, the US, and customers to resolve design issues.
• Conduct regular and ongoing design review meetings with customers.
• Resolve complex technical issues, conduct advanced research, and identify product innovations.
• Provide expert judgment and analysis for the design and implementation of technical products.
• Manage technical documentation between the Company and customers.
• Secure approval for Design for Manufacturing drawings from NTK Ceramic Co., a Niterra group company.
• Summarize information from industry sources.
• Engage with strategic customers to understand their design activities and future trends.
• Attend industry events related to standards, regulations, and semiconductor technology.
• Collaborate with regional teams to summarize global semiconductor trends and support Niterra Japan's business strategies.
• Organize and manage technical information to ensure efficient utilization within Niterra.
• Assist Niterra Japan and NTK Ceramic Co. in new product development projects.
• Develop and maintain strong relationships with customers and business units.
• Support STF Business Units in resolving technical issues and establishing Engineering Specifications.
• Arrange technical reviews and write reports for customer visits.
• Assist Factory Engineering and Quality Assurance in resolving customer product quality claims.

Sales Support

• Collaborate with sales personnel to provide information and achieve sales goals.
• Review customer inquiries with sales to ensure complete information is submitted in quotes to Japan.
• Educate NTK sales team on new products and technologies.

Other Duties:

• Completes special projects assigned by Niterra management and Niterra Japan
• Contribute to technology exchange sessions for Niterra USA associates to learn and discuss semiconductor-related topics

Qualifications

Academic Skills/Knowledge/Experience:

• B.S. in Electrical Engineering and 1 to 2 years technical or related experience
• Analysis; Decision-making
• Accuracy/attention to detail
• Confidentiality
• Customer service
• Leadership
• Basic Math skills
• Presentation
• Problem-solving
• Project Management
• Relationship building
• Research
• Technical Communication
• Proficiently communicate in writing and verbally in English and Japanese
• Office productivity software (advanced skill level): Excel, WORD, PowerPoint and computer-aided software (CAD, Zuken, etc)

Physical Requirements:

• Ability to communicate verbally
• Ability to see and hear (correctable)
• Ability to lift up to 50 pounds
• Ability to stand and walk for long periods of time
• Ability to bend
• Ability to travel with public transportation

Potential Hazards:

• Normal office hazards

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