Essential Duties and Responsibilities: 

• Provide Boon Edam product service and support via telephone communication and site visits within the branch area 
• Possible overnight travel throughout the United States and Canada installing and servicing Boon Edam product. 
• Work with different general contractors, subcontractors, and end-users to install Boon Edam product in a professional, safe and efficient manner. 
• Work remotely with the Technical Service Manager, Installation Manager and Customer Support team at the Boon Edam facility in Raleigh, NC. 
• Provide training to less experienced installation and service technicians 
• Record and track installation and support materials for project record keeping 
• Ability to receive assignments and work independently from factory 

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Minimum Requirements: 

• Two year degree in Electrical/Electronic Theory or Plant Maintenance, or similar. Or two years similar field experience 
• Must hold a current U.S driver license and be capable of obtaining a US passport for international travel 
• Ability to overnight travel 10% of the time 
• Electrical skills, low voltage electronics and high voltage electrical theory 
• Ability to read and understand electrical schematics 
• Electrical circuit trouble shooting abilities 
• Strong mechanical installation skills (layout, assembly, tie in, etc.) 
• Excellent capability in reading and understanding mechanical and construction drawings 
• Experienced with use of hand tools such as cordless drill, hammer, levels, etc. 
• Telephone skills, strong verbal and written communication  
• Detail oriented 
• Microsoft Office skills, PC and Internet Explorer knowledge 
• Customer focused 
• Must be able to lift 50 lbs. routinely 
• Must be able to pass frequent OSHA, background, and drug screens 
• Fluency in speaking and writing Spanish and English not required but a plus