Team Lead, ASD Customer Care IV

Overhead Door Co.

Lewistown, PA


  • Supervises and coordinates activities within the Customer Service Department to ensure customer issues/concerns are resolved in an expeditious manner.  
  • Works with the supervisor/manager to develop, implement and maintain strategies and procedures for ordering, order follow-up, customer inquiries, warranty/damage claims, returns, field/technical issues, and customer satisfaction. 
  •  Provides support to customers and employees on services and pricing.
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