Customer Service Representative

Camcraft, Inc.

Hanover Park, IL


Job Details

Job Location:    Hanover Park IL - Hanover Park, IL
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Day

Description

If you enjoy teamwork, technology, a great workplace culture and being developed to make an impact on our company, Camcraft is the place for you.

Camcraft is a leading provider of high-precision machined components for on and off-road vehicles, hydraulic controls, aerospace and electric vehicles.  Many of our products help our customers improve fuel economy and reduce emissions.

 

Help Camcraft propel the world as we propel your career!

 

 Why do great people join the Camcraft team and spend much of their career with us?

  

They are a testament to our positive culture, relentless investment, and opportunity for growth:

  • We treat people with respect, as we are all created in God’s image.
  • We are a diverse family that cares for each other.
  • We practice open, listening leadership.
  • We enjoy regular social events together.
  • We make our community and our planet better.
  • We are committed to excellence and continuous improvement.
  • We help global aerospace, automotive, & hydraulic customers move the world & explore the universe.
  • We invest in our people, our facilities, and manufacturing technology.
  • We provide opportunities for talented, bright, eager people.

 

We were honored as one of Chicago’s Best and Brightest companies to work for in 2017 and Industry Week Best Plant in 2015.

 

Customer Service Representative

Location: Onsite in Hanover Park (this is not a remote position)

Full-Time

Schedule: Mon-Fri 8am-5pm

 

Knowledge in Windows based computer systems.

Proficient in Microsoft Office, i.e. Outlook, Excel and Word

Open to learning proprietary software programs for Camcraft (Epicor (preferred), IQS & sharepoint) and customers.

Proficient in verbal and email communication, working as the liaison between the company and customers.

Understanding of production helpful in working towards customer's needs and involving other departments as needed.

Detail and numbers oriented.

Great communication skills over the phone and in person.

Organized in completing projects and time management.

Order entry.

Forecast entry.

Quote entry.

Job entry.

Customer entry.

Part entry.

RMA processing.

Customer Logistics.

Qualifications


Knowledgeable of:

Customer requirements and forecast trends.

Epicor system (preferred) for tracking customer orders and production.

 

Benefits: We offer medical, dental, vision, paid vacation and holidays, short and long term disability, 401K with company match, life insurance and much more!

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