The primary responsibility to provide network and system administration as well as provide helpdesk support. This position will be one of constant growth and learning, we are looking for a candidate that wants grow their skill set with hands on experience.

Nature and Scope of position

• Administer a variety of on prem and cloud software packages.
• Provide daily Helpdesk support for tier 2 and 3 level tickets
• Provide training and mentoring to helpdesk technicians
• Coordinate infrastructure related projects
• Create Training materials for user tasks
• Create technical documentation
• Assist with managing office 365
• Administer and build SharePoint processes
• Develop internal IT processes.
• Configure and Deploy Laptops and other equipment
• Avaya IP Office Administration
• Endpoint Security and Patch management
• Asset Management

• Experience with office IT support and troubleshooting
• 4 years of system administration experience in a midsize corporate environment
• Associates or bachelor’s degree in IT related field preferred
• IT certifications strongly preferred
• Server and network experience in a Microsoft Environment
• Experience with Cisco Meraki Networking
• Experience administering Office 365
• Experience with supporting remote users
• Experience with SQL database infrastructure
• Experience with Microsoft NAV a plus
• Experience with API or data integration a plus
• Desire to continuously learn new skills
• Experience with SharePoint and Microsoft Flow
• Excellent Troubleshooting and problem-solving skills
• Ability to communicate professionally via phone and email
• Customer service skills
• Creative Solutions Architect
• Project management experience
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

J

F Petroleum offers:

• Competitive pay
• 401(k) with company match (now 100% match up to 4%)
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.