Residential Service Technician
Overhead Door Co.
Tempe, AZ
Responsibilities
- Ability to use hand tools and assist or complete modifications to products… i.e. glazing, section width changes, insulating, etc. and fork truck operation.
- Respond to customer requests for information concerning order tracking, order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Delivery responsibilities as required… including driver qualified (valid license).
- Assist in unloading and loading vendor and customer vehicles.
- Monitor completion of daily customer LTL shipments… including UPS..
- Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.
- Other duties as assigned.