We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

Nidec Industrial Solutions:

Nidec Industrial Solutions [NIS] is a $500M Business Unit of Nidec Corporation, a $18 Billion global company focused on motors, drives, and controls. NIS is headquartered in Milan, Italy with footprint in 10 countries and growing. Our US operations are based in Cleveland, OH. NIS Americas activities span a range of business models including products manufacturing, system engineering and automation, installation, and services. Our customers and applications are in Oil &Gas, Mining, Renewable Energy & Storage, Metals manufacturing, Pulp & Paper, Marine, Material Handling, Power Generation, Electrical Vehicle Charging and other diverse sectors.

Position Summary:

Provide processing support and movement of material in the RMO (Return Material Order) process.

Essential Job Functions

• RMA Coordinator:
• Maintain all documentation of RMO material in the Sales Force and SAP system in a timely and accurate fashion
• Receive returned materials for repair and identify status of material throughout RMO process
• Ensure material moves through the system within the business established turnaround times
• Provide customers status information regarding RMO’s in the system
• Move material out to shipping in a timely fashion to assist in customer product return
• Contact customers as required to resolve or clarify any issues regarding returned materials in a professional and respectful manner
• Communicate with in-house personnel to inform and resolve issues relating to product movement, credits, replacement product information, and any other activity to support the RMO process
• Updating and maintaining EHS websites (ie Avetta, ISN, Complyworks, etc.) used by our customers
• Assists with the implementation of new safety procedures

Secondary responsibilities

• Prepare and implement Quality Assurance policies and procedures
• Support operational leadership in a variety of departments with documentation improvements
• Assists with maintenance of QMS retained files such as training records, internal audit files, corrective actions
• Maintain QMS controlled document library
• Assist in the Receiving Inspection process by receipt of products in SAP system
• Must be able to frequently work sitting, standing, and walking (2-6 hours a day)
• Must be able to lift, carry, push, or pull up to 25 pounds

Education/Experience Requirements

• High school diploma or GED required
• Associate degree preferred

• Strong attention to detail
• Good communication skills both verbal and written
• Data collection and analysis skills

Working Conditions

• Standard office environment, standard production equipment.
• OSHA compliant manufacturing facilities.

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

ID:uDnQdo